Shipping policy

Shipping policy

  1. Processing Time:

Orders are processed within 1-2 business days (excluding weekends and holidays) after payment verification.

Please double-check your shipping address. We will not be responsible for orders shipped to incorrect addresses.

  1. Shipping Rates:

Shipping charges are calculated based on the weight of your order and the destination.

Free shipping is available for orders over a specified amount. Check our promotions for details.

  1. Shipping Methods:

 

We offer standard and expedited shipping options.

Standard shipping usually takes 3-5 business days, while expedited shipping takes 1-2 business days.

  1. International Shipping:

We ship internationally. Shipping rates and delivery times vary based on the destination.

International customers are responsible for any customs duties or taxes imposed by their country.

  1. Order Tracking:

Once your order is shipped, you will receive a tracking number via email.

Use the tracking number to monitor your package's journey to your doorstep.

  1. Delays:

We strive to deliver your order promptly, but unforeseen circumstances may cause delays.

If there's a significant delay, we will notify you via email.

  1. Lost or Damaged Items:

In the rare event of lost or damaged items during shipping, please contact us within 7 days of receiving your order.

Provide photos of the damaged items and packaging for our investigation.

  1. Returns Due to Shipping Issues:

If your order is returned to us due to an incorrect address or delivery failure, we will contact you for an alternative address.

Additional shipping charges may apply for reshipment